Delivery & Returns
Shopping online should feel effortless. Fast delivery, simple returns and fully tracked shipping on every order.
Fast Delivery
Orders delivered quickly with tracked shipping.
Tracked Shipping
Every order includes full tracking.
14 Day Returns
Changed your mind? We've got you.
Delivery
| Country | Delivery Service | Estimated Delivery | Cost | Free Delivery |
|---|---|---|---|---|
| United Kingdom | 24hr Tracked | 1–2 Working Days | £3.99 | Free over £120 |
| United States | Express Tracked | 2–11 Working Days | $25 | Free over $300 |
| Ireland | Express Tracked | 2–5 Working Days | €8.50 | Free over €300 |
| Australia | Express Tracked | 3–11 Working Days | $30 | Free over $500 |
All international orders are fully tracked. International duties and taxes may apply depending on your country.
Returns
We hope you love your order.
If it isn't quite right, returning it is simple.
Returning is easy
Email us
Contact team@ashlyrae.com with your order number and tell us whether you'd like a refund, exchange or store credit.
Send it back
Package your item securely and send it using a tracked delivery service.
Include your order number inside the parcel.
We process it
Once approved we'll process your refund, exchange or store credit as quickly as possible.
Returns must be initiated within 14 days. Items must be unworn, unwashed and returned with all tags and hygiene seals attached.
We're here to help
For any questions about your order, our products, or general enquiries, please get in touch.
